Asgard FAQ's

Why do you give a "base size" and what does it mean?

We recommend you have a 50mm concrete (or similar) base for our sheds to
sit on. A level surface will ensure the shed doors function correctly. A
flat surface means the doors will open smoothly and will make assembly much
easier. We do not recommend you put your shed on grass or soil. Due to the
material quality of our metal sheds, they are exceptionally heavy and will
sink into soft ground. Asgard metal shed base sizes can be found at the
bottom of each product page.

Do I need to be "in" to take delivery?

No, we can leave the shed components in a pre-arranged area. However, If
you AGREE to us delivering your shed when you are not home, we cannot be
held responsible for goods once we leave your premises. Under no
circumstances will Asgard take responsibility for any loss or damage to
unattended product.

I don't have a flat surface, can I put my Asgard shed on my lawn?

No. Asgard sheds are the heaviest and most secure on the market. If you put
your shed on your lawn it will eventually begin to sink. You may also find
difficulty in the opening the doors if the shed is not level. Asgard
recommended metal shed base sizes can be found at the bottom of each
product page. If you need help with your shed base, try www.shedforce.co.uk
for a guide on the best way to build a shed base."

What happens when I have placed my order?

Step 1: You will receive a email within 5 working days, this is your order
number and will have an estimated delivery date. This is a 6 digit order
number beginning with a ‘2’. This 6 digit number is the one you should quote when contacting us.

Please check your order confirmation and notify us of any errors. Please
check your spam/ junk folders if you do not receive your emails.

Step 2: Things will go quiet (don’t worry this is normal) until 21 days prior to your delivery when you will receive an Email / Text message confirming your delivery day along with an estimated time of
arrival.

Step 3: You will receive a further reminder of this date 5 days prior to delivery.

Step 4: You will receive a further reminder of this date 48 hours prior to delivery.

Step 5: Our driver will contact you via the same means on the day with an update
of a more specific time window. 

Step 6: Then your shed will be delivered - and installed if you have selected our
installation service.

If my metal shed is outside, will it create condensation in the cold weather?

Condensation is greatly reduced, due to our air flow system - discreet air
holes within the panels - there is constant air flow therefore condensation
rarely forms leaving your goods damp free.

Will the Sold Secure accreditation affect my cycle insurance policy?

The bicycle security requirements of most cycle insurance policies
stipulate Sold Secure rated products. The higher the cycle value, the
higher the rating required. Please check with your insurance company for
more details.

What is the difference between the Addition and the Annexe bike storage sheds?

The Addition and Annexe bike store are basically the same metal shed aesthetically. However, The Annexe has had extra steel sections added to the panels and doors, to achieve an insurance rating of level 1. The Addition bike store is more than adequate for most uses. The Annexe is a 'beefed up' version and is ideal if you live in a remote area where any potential thief would have an excessive amount of time to try and enter the shed. The Annexe is popular with serious riders who have high value bikes to protect.

Is the Access bike store lid heavy to lift?

Yes and no. The lid is heavy as it is reinforced for security, however, the
lid is on gas lifts, so lifting the lid is virtually effortless when in use.

We have a very strict health and safety policy - are the Asgard School Sheds suitable for children use?

The Asgard metal Sheds have been designed and manufactured in a way that
they are very safe to use. The sheds have a smooth paint coat finish and
have no exposed screw ends. Some of the sheds in the school storage range
feature large double door access and a ramp of easy and convenient access.
There is also a wooden floor which sits on top of the integral metal base
and the unique locking mechanism can be unlocked from the inside.

How many bikes can I get into the addition bike storage shed?

The Addition will fit up to 3 bikes in and the Access is designed to house
up to 4. Though you need to check the dimensions of the bikes. If the bikes
are very wide (over sized bars) you may only get 2 in, though if they are
small bikes you could more than the recommended amount in.

Are the metal bike storage sheds easy to build?

We think so! If you choose not to opt for our installation option, then
here is a list of tools you will need. To build the shed; Posi drive - Electric Screw Driver Some help 6mm Dia Masonry Drill 13mm Socket Spanner.

The Access bike store has 2 locks Why? And do they have different keys?

Two locks = twice the security. As the roof is very large we decided two locks would provide the best security for your precious bikes (one lock at each end). The locks are suited the same key opens both locks, also these are level 8 rated locks, not cheap rubbish!